MBA
MANAGED BACK OFFICE ADMINISTRATION
Data Processing and Bill Posting - Services that Lighten your Work Load
The SWW Managed Backoffice Administration is here to help you manage your utility billing services effectively. By systematically organizing your billing data and information from diverse sources, you and your staff/teams are able to spend more time serving your customers. With our wide range of software and services, we have helped utility companies streamline their back office and manage work more efficiently. We convert, enter, manage, evaluate and process the data based on the individual municipality rate ordinance or per your requirement. You can rely on our extensive industry knowledge and flexible services that are cost-effective and productive.
We have an efficient and experienced team with a vast understanding of the various tasks involved for the utility billing cycle. All of our representatives are friendly and knowledgeable. SWW will methodically maintain all of your meter reads and maintain all of your records and data, conducting processes for better client and customer relationships thereby, bringing you maximum value.
We provide you with total transparency of data. If required, we inter-connect your data so that it is easily available to your staff immediately, making interacting with customers more convenient.
Print Production
BILL printing and Mailing SERVICES
- No Investment of Printing Hardware or Software
- Professional Color
- Accurate and Quick Delivery
- No Trips to the Post Office
- Include Inserts with Statements
Water, Gas and Electric Bill Printing
Municipalities, independent districts and utility wastewater operators struggle concerning whether to outsource their printing and mailing services of utility bills.
Many times, it becomes clear that while doing one’s own in-house billing may be feasible, and even save expenses, looking at the big picture, it may not be the best option. Operational costs for bill printing, sorting and stuffing envelopes generally require much more time, expense and resources than initially estimated. Specialized printers, sorting and stuffing machines typically require monthly rental and support fees. They also require on-going maintenance and training to manage the issues that arise with these machines. Additionally, ink, forms, envelopes, storing of supplies and cost of postage are all issues to be taken into consideration. Why not partner with a specialist to make this essential task a dream, instead of a nightmare? Outsource your utility bill printing services with AVR!
Benefits & Features when Outsourcing your Printing & Mailing with AVR
- 12-Month Usage History
- Current & Delinquent Accounts Separated
- Post-Net Barcode, Pre-Sorted & Mailed
- Payment Barcode for Scanners
- Data Files Stored When Complete
- Inserts Can Be Mailed with Statements
- Professional Color Statement
- Accurate and Rapid Delivery
- Easy to Read and Understand
- Return Envelope Included with Statements
- QR Code for Easy Mobile Payment
Programming
interfaces and integration SERVICES
We offer a wide range of interfaces, reports, and third party service provider integrations such as:
- Custom Reports
- GIS Interface
- IVR Interface
- Financial Applications
- AMR and Hand Held Meter Device Interfaces
- Report Writer
We have a strong tradition for innovative first in the Utility Billing Industry
We will continue to usher in the next generation of utility software and services while continuously enhancing mBillPlus, the comprehensive, cloud based utility billing solution, and our uniquely designed modules. At AVR, our goal is always to support your unique business model, enhance your cyclical performances, and impact your bottom line.
